Service Availability
HEATING & COOLING SERVICES
MON - FRI : 8AM - 4PM
Regular Service Hours
MON - SUN & HOLIDAYS: 10PM - 8AM
EXTENDED SERVICE HOURS AVAILABLE ONLY FOR:
Current Service Agreement customers that have previously enrolled in a Service Agreement.
< 2yr old Htg or Clg System from Comfy Kozy® Heating Cooling Plumbing
Recent repair warranty service
*LIMITED ACCESS ONLY FOR SERVICES RELATED TO YOUR PERSONAL SAFETY OR PROPERTY DAMAGE ONLY*
LIMITED PHONE SUPPORT ONLY for all others
Current Service Agreement customers that have previously enrolled in a Service Agreement.
< 2yr old Htg or Clg System from Comfy Kozy® Heating Cooling Plumbing
Recent repair warranty service
*LIMITED ACCESS ONLY FOR SERVICES RELATED TO YOUR PERSONAL SAFETY OR PROPERTY DAMAGE ONLY*
LIMITED PHONE SUPPORT ONLY for all others
MON - SUN & HOLIDAYS : 10PM - 8AM
LIMITED PHONE SUPPORT ONLY for URGENT QUESTIONS related to your personal safety or property damage related to an HVAC issue - OTHERWISE, PLEASE REALIZE THAT OUR TECHS NEED TO WORK IN THE MORNING AND ARE SLEEPING
PLUMBING SERVICES
MON - FRI : 8AM - 4PM
Regular Service Hours based on availability.
MON - SUN & HOLIDAYS : 10PM - 8AM
EXTENDED SERVICE HOURS AVAILABLE ONLY FOR:
Current Service Agreement customers that have previously enrolled in a Service Agreement.
< 2yr old sump pump or water heater from Comfy Kozy® Heating Cooling Plumbing
Recent repair warranty service
*LIMITED ACCESS ONLY FOR SERVICES RELATED TO YOUR PERSONAL SAFETY OR PROPERTY DAMAGE ONLY*
LIMITED PHONE SUPPORT ONLY for all others
Current Service Agreement customers that have previously enrolled in a Service Agreement.
< 2yr old sump pump or water heater from Comfy Kozy® Heating Cooling Plumbing
Recent repair warranty service
*LIMITED ACCESS ONLY FOR SERVICES RELATED TO YOUR PERSONAL SAFETY OR PROPERTY DAMAGE ONLY*
LIMITED PHONE SUPPORT ONLY for all others
MON - SUN & HOLIDAYS : 10PM - 8AM
LIMITED PHONE SUPPORT ONLY for URGENT QUESTIONS related to your personal safety or property damage related to an plumbing issue - OTHERWISE, PLEASE REALIZE THAT OUR TECHS NEED TO WORK IN THE MORNING AND ARE SLEEPING
4:30 pm to 10:00 pm plumbing service is limited to Water Damage Control only
Water Damage Control Services Currently Available:
- Replacing failed sump pumps
- Shutting off the water for a burst or leaking pipe. Repairs to be performed during Regular Service Hours
- Currently clearing plugged toilets, sinks, drain or sewer lines ARE NOT available after hours.
Limited Phone Support for all others: Ask-A-Tech questions regarding your safety and for service advice
Extended Service Hours & Water Damage Control Only for life or property threatening situations are available for
- Our loyal Service Agreement Customers.
- Clients who have PREVIOUSLY purchased an Enhanced Service Plan.
- Clients who have purchased heating or cooling equipment from Comfy Kozy® Heating Cooling Plumbing within the last 2 years.
- Recently serviced customers that are within their repair warranty term or have a service callback.
- An Extended Service Hours Premium is charged for this service.